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Ask before filing a claim

The Secretariat explains the filing procedure, helps calculate the fee, and walks you through choosing an arbitrator and the timeline. We reply in Kazakh, Russian and English.

Phone

+7 700 129 88 08+7 747 232 20 05+7 775 432 02 72

Case management and filing questions, weekdays 9:00–18:00.

Email

info@aca.kzmarketing@aca.kz

Первый адрес – споры и документы, второй – партнёрство и мероприятия.

Address

Astana, 19/3 Akmeshit street

Postcode Z05H0A4. Documents are accepted at the office or by email.

Write to us — we reply on the merits

Your request goes directly to the Secretariat, and the reply will arrive at the e-mail provided. Case materials can be sent to info@aca.kz.

How to find us

Republic of Kazakhstan, Astana,
19/3 Akmeshit street

Разбирательства проходят в офисе центра, а по согласованию сторон – в любом городе Казахстана или по видео-конференц-связи.

Bank details of the Center

Private institution “Arbitration Center of the National Chamber of Entrepreneurs of the Republic of Kazakhstan ‘Atameken’”. Accounts are held in tenge and three foreign currencies — for parties from abroad.

BIN
140 740 017 384
Bank
АО «Народный Банк Казахстана»
BIC
HSBKKZKX
Postcode
Z05H0A4
IBAN · tenge
KZ 216 010 111 000 206 955
IBAN · US dollar
KZ 526 010 111 000 207 173
IBAN · Russian rouble
KZ 896 010 111 000 271 012
IBAN · euro
KZ 116 010 111 000 036 997
KBe
18
KNP
859